Etiquette: Changing The Narrative of Gen Z Professionalism

Networking is a word that has become all too familiar with Generation Z when it comes to building profiles on LinkedIn and creating the perfect resume. There are other skills that young Americans seem to need to improve, though, such as professional etiquette and attire. Countless headlines from a simple Google search highlight how many believe Gen-Z lacks soft skills, is inappropriate in their dress and speech, and is overall viewed as unprofessional in the workforce. Suppose you don’t come from a home with good examples of how to conduct yourself professionally. In that case, learning these skills through a society that increasingly gives way to a casual lifestyle can be difficult.  

 To help combat this problem, the Network of enlightened Women at Baylor University hosted an etiquette dinner to become better equipped for formal interviews and important dinner events. We heard from Sarah Aynesworth and completed her Dining Tutorial Course, where we learned the importance of manners. Feeling confident in knowing which fork to use and how to signal to the waiter properly at a dinner event can ease our worries and allow us to engage in meaningful conversations that can often lead to an internship or job offer. Taking pride in being professional sets you apart as a job candidate in close competition. The candidate who arrives early, follows up with a handwritten note or email, and treats staff respectfully has a clear advantage in the job application process. Making a small effort to extend a courtesy can go a long way when making an impression.  

More than twenty girls attended the dinner and were equipped with professional manners, and Sarah taught seven tips for making a good first impression. We learned the difference between Continental and American formal dining and how to make a toast and properly excuse ourselves from the table. She explained the importance of making a good handshake by standing up and shaking firmly while looking the individual in the eye. As women, we should not let a man shake our hands delicately; instead, we should have the same firm grip and not be afraid to be the one who initiates the handshake.  

A piece of advice that stood out was the importance of preparing before an event. Knowing the location and directions for the event, researching the person or company you’re meeting with, and writing down questions to ask will help you be confident and present when attending. Proper etiquette helps shape your personality and builds a positive image of yourself that makes a strong impression. 

Generation Z needs to shift the narrative of how they’re viewed in the workforce. I highly encourage taking etiquette lessons or interview classes and finding a good role model to demonstrate professionalism in the workplace. Find some fashion influences from trusted sources like The Conservateur and engage with other young women on professionalism. As young women entering the workforce, we should not compete with each other, but instead push one another to become the best candidates we can be.  

This blog was written by Katherine Mickelson, NeW Ambassador and NeW at Baylor University Events Chair.  

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